Full-Time, 8:00 AM – 5:00 PM
(Chanute)
QUALIFICATIONS:
High school diploma or equivalent. Experience in a medical office setting is preferable. Must pass KBI, DCF child & adult abuse registry, motor vehicle screen, and background checks. Must have reliable and insured transportation.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1. Detailed oriented and organized.
2. Excellent customer service and public relations.
3. Possess skills in establishing and maintaining effective working relationships with patients medical staff, and the public.
4. Possess data entry skills required for reception/office operations.
5. Ability to prioritize.
6. Must be organized and can multitask to complete a wide range of tasks.
7. Maintain Agency confidentiality policies.
8. Excellent written and oral communication skills.
9. Ability to use general office equipment.
DUTIES AND RESPONSIBILITIES:
1. Receive multi-line phone calls, take messages, and transfer calls.
2. Maintains strict patient confidentiality in accordance with HIPAA regulations, Federal and state guidelines, and regulations.
3. Assists the patient in a kind and courteous manner.
4. Schedule and cancel appointments for clients and gather required information.
5. Block provider schedules when needed.
6. Collect payment for services and verify insurance reimbursement information.
7. Attention to detail to ensure tasks are completed thoroughly and correctly.
8. Enter data on electronic medical record for new patients.
9. Assist with clients in crisis situations, making phone calls immediately to the crisis team as needed.
10. Practices safe work habits in accordance with Agency policy, OSHA and CLIA.
11. Perform other duties as assigned by Supervisor or the Chief Executive Officer